AerozPharmacy is widely trusted as a reliable pharmaceutical provider, committed to customer satisfaction. We give 100% attention to every order, ensuring timely delivery of all products to our valued customers.

We understand that there may be valid reasons for cancellations, and we maintain a flexible policy to accommodate such cases. Below are the scenarios where our cancellation policy applies:

• If a product is in limited supply, cancellation requests may be accepted to avoid order fulfillment issues or future inconvenience.

   

• If a customer faces any issue with a product received, our dedicated support team will promptly assist in resolving the concern with the most suitable solution.

   

• If an item ordered is out of stock, AerozPharmacy reserves the right to cancel the order immediately.

   

• All online purchases are prepaid. If there is a payment failure or processing error, the order will be automatically canceled.

   

• Customers may request cancellation at any time. As long as a valid reason is provided, we will honor the request.

   

• If a payment receipt is not generated upon checkout, the order will be considered void and canceled.

   

If the customer is not satisfied with the received product, they may raise a complaint. Upon review, a full refund will be processed in accordance with our refund policy.