AerozPharmacy is more than just a wellness shop! We’re one of the top-rated online pharmacies for generic medicines and OTC health care products since 2016. We’re expanding to serve customers globally with affordable, high-quality medications and outstanding service.

When you visit AerozPharmacy or place an order, you’ll discover substantial savings on a wide range of trusted medicines. Nearly every commonly used drug is available on our site at exceptional value. Our operations are led by expert Indian pharmacists who ensure every product meets global quality standards. Our clients keep returning because of our consistent quality, sourced from top-grade raw materials and leading pharma manufacturers in India. Most medicines on AerozPharmacy require a valid prescription from a licensed doctor, and we need a scanned or faxed copy to process orders for prescription-based items.

AerozPharmacy has been operational since 2016 with a clear mission: to offer a secure and confident online medicine-buying experience. We use top-tier services like McAfee Secure and GoDaddy SSL—recognized global standards in e-commerce security. Any detected vulnerabilities are promptly fixed by our expert IT team.

All payment and prescription pages are encrypted via secure SSL (GoDaddy certified) to protect all sensitive information. You can confidently shop knowing your transaction is safe and guaranteed. We welcome you to research us, read customer testimonials, or ask around. In fact, nearly half of our new customers come through word-of-mouth referrals.

Each product may have specific prescription requirements and handling timelines. If your product needs a prescription, simply upload a clear scanned copy before placing the order. This helps us process it faster and ensures you’re complying with regulations. Please ensure the copy is legible and shared in advance to avoid any delays.

At AerozPharmacy, client privacy is our highest priority. All data you submit is SSL encrypted and secured via Sucuri Services. This means your personal and medical information is protected before it even reaches our servers. Only a few authorized staff involved in order processing have access, and nothing is ever shared with third parties unrelated to your purchase.

All business inquiries should be emailed to our Business Development Team at support@aerozpharmacy.com. Kindly include your full contact details and a clear proposal outlining your interest or business collaboration plan. This helps us route your request to the right department for a prompt and appropriate response.

The CVV is a security feature used to verify that you’re the rightful holder of the credit card. For Visa/MasterCard, it’s the 3-digit number found on the back of the card next to the signature strip. For some cards like American Express, it’s a 4-digit number on the front, above the card number.

If you’re facing any issue locating a product or checking out, feel free to email us at support@aerozpharmacy.com. Rest assured—with AerozPharmacy, your shopping experience is always secure and stress-free. Still unsure? Visit our customer testimonials to hear from buyers like you.

Your credit card statement will reflect the transaction with our registered billing name. So when reviewing your statement, make sure it shows charges from AerozPharmacy.

All transactions are submitted via SSL-encrypted, secure pages, and your personal data is completely protected. We guarantee a fraud-free experience.

If you’re paying via check or money order, please account for the time it takes to receive and clear the payment before we can process your order. The timeline may vary slightly depending on your location and delivery method.

We accept payments through PayPal and Stripe gateways—so you can easily use Visa, MasterCard, or other major credit cards. We also support CryptoCurrency transactions, so feel free to choose what works best for you.

Please allow 2–3 weeks for delivery. In rare situations, delivery may take up to 20–25 days depending on customs and local factors.

Yes, you can. It depends on the medicine, your country, destination rules, and inventory availability. For large orders (3, 6, or 9 months’ supply), AerozPharmacy may request extra shipping fees or split the order due to shipping limits in certain countries. We will notify you in advance if that happens.

All our products come with a minimum of 6 months’ shelf life from the shipping date. If you need a longer expiry, kindly reach out via our Contact page. We’ll do our best to help.

Our pricing is based on actual production cost without excessive markup—unlike many other online pharmacies.

Yes, they are. We offer generic medications with the exact same active ingredient as the brand-name versions. The only difference is the manufacturer’s name.

AerozPharmacy offers thousands of medications, though not all are listed online. If you don’t see your medicine, it may be due to a spelling error or name mismatch. Please contact us, and we’ll help locate it or suggest alternatives. If it’s not available, we’ll notify you when it is. We do not carry or sell any controlled substances.

We’re happy to combine multiple prescriptions in one shipment to save on shipping and handling. Each person must follow the same sign-up process and input delivery details. AerozPharmacy handles everything securely and efficiently.

If your package is lost or damaged, we’ll reship it or issue a full refund. If partial delivery occurs, we’ll refund the missing amount. Refunds are processed within 30 business days from shipment date. If the order is returned or on hold, submit a ticket through our Refund Section for assistance.

Yes. All orders are shipped in discreet packaging (bubble envelopes or compact boxes) to maintain your privacy.

Our support team will notify you with the estimated restock time. If the brand is unavailable, we’ll send the same drug from another trusted brand (e.g., if Atorlip by Cipla is unavailable, we may send the same drug from another manufacturer). Any changes in cost will be confirmed with you beforehand.

Changes are only possible within 24 hours of placing the order. Once your prescription is sent to the pharmacy, no modifications are allowed. Please contact us immediately for any corrections.

Login to your AerozPharmacy account, go to My Orders, select the order, and choose the option to View or Download PDF Receipt.

Please check with your insurance provider. We’ll issue an official invoice to help with your claim. We never release personal data to any insurer unless authorized by you in writing. Without prior consent, only basic order details will be shared for verification purposes.